Terms of Use

These terms govern your use of the website arcanoir.vercel.app and the Arcanoir service (“Arcanoir” or “the service”). The service is provided by Arcanoir, postal address available on request (“we”, “us”). You can reach us at support@arcanoir.vercel.app.

By using the service you agree to these terms and to our Privacy Policy, Refund Policy and Cookie Policy. If you do not agree, please do not use the service.

Arcanoir is a tool for self-reflection. We compute Tarot spreads, birth-date numerology and Su-Jok rhythms by classical rules and show their traditional meanings. On request, artificial intelligence writes a reading that takes into account your question, the card positions and, if you provided it, your birth date.

Cards and their meanings, spreads, numerology calculations and Su-Jok energies are free and need no account. Only AI readings are paid, with credits.

Arcanoir content is not medical, psychological, legal, financial or other professional advice and does not replace it. We do not diagnose, prescribe treatment or promise that events will happen.

Do not make decisions about health, treatment, money or safety based on a spread alone. If there is a risk to life or health, contact emergency services or a professional.

Esoteric systems are not scientifically proven. You use them by your own choice and at your own responsibility.

AI readings are generated automatically by the Claude language model (Anthropic), which we access through Vercel AI Gateway. A person does not review each reading before it is shown.

The model can make mistakes, contradict itself or write confidently about things it does not know. Treat a reading as a prompt for reflection, not as a fact or an instruction.

Do not include in your question anything you are not ready to share: passwords, document or bank card numbers, other people’s personal data.

We claim no rights to the text of your readings: you may save it, quote it and share it.

You need an account for AI readings, the journal and community topics. You can sign in with an e-mail and password or with Google.

Use a working e-mail address and keep your password secret. You are responsible for activity under your account until you tell us that someone else has gained access to it.

One person, one account. Accounts may not be transferred or sold.

You can delete your account at any time by writing to support@arcanoir.vercel.app. Your spreads, notes, topics and replies are deleted with it. Unused credits are cancelled on deletion — if you want a refund for them, request it before deleting, under the Refund Policy.

The service is intended only for people aged 18 and over. By signing up you confirm that you are at least 18. If we learn that an account belongs to a minor, we will delete it.

A credit is Arcanoir’s internal unit for paying for AI readings. Credits are a digital good. They are not money or electronic money: they earn no interest and cannot be exchanged for money, except as a refund under the Refund Policy.

Credits are sold in packs. The price, the number of credits and the total are shown before payment; taxes are included in the price or shown separately where the law of the buyer’s country requires it.

The credit cost of every reading is shown next to the button that starts it, before any credits are spent. It usually depends on the size of the spread.

Credits do not expire. They are tied to your account and cannot be transferred to other users.

Every new account receives 1 free credit straight away and 2 more once the address is confirmed. Bonus credits have no monetary value.

If a reading was not created because of a fault on our side, the credits spent on it are returned to your balance.

Payments are one-time. Arcanoir sells no subscriptions and never charges you automatically: every charge is a purchase you confirmed yourself.

Payments are processed by Stripe. You enter your card details on Stripe’s page; they never reach us.

Credits are added as soon as the payment is confirmed. If that has not happened within an hour, write to support@arcanoir.vercel.app.

Credits are delivered immediately after payment, so by buying them you ask us to start performing the contract right away. Even so, for 14 days after a purchase you can get a refund for the unused credits of a pack — see the Refund Policy.

The law of the country where you live may give you additional consumer rights. These terms do not limit them.

In Topics you can publish topics and replies. They are visible to every visitor — do not post anything you are not ready to share publicly.

By posting, you confirm that you have the right to the text and allow us to display it on the site free of charge until you delete it.

Insults and harassment; other people’s personal data, including birth dates; advertising of paid readings and services; promises of healing and medical advice; illegal content and spam are not allowed.

We may hide or remove posts that break these rules and restrict accounts for repeated violations. You can report a violation to support@arcanoir.vercel.app.

Do not try to access other people’s accounts or data, disrupt the service, bypass payment or technical limits, bulk-download site content by automated means, or use the service for unlawful purposes.

The design, texts, code, mark and name of Arcanoir belong to us or are used under licence. The card illustrations are the 1909 Rider–Waite–Smith deck, which is in the public domain.

You may share links and images of your spreads through the Share feature. Copying the card meanings or spread descriptions wholesale without our written consent is not allowed.

We work to keep the service running without interruption but cannot guarantee it: maintenance and outages at our providers can happen. We may change, add and remove features.

If we decide to shut the service down, we will give users at least 30 days’ notice and refund unused purchased credits.

The service is provided “as is”. To the extent permitted by applicable law, we are not liable for decisions made on the basis of spreads and readings, or for indirect losses.

Our total liability to you is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

These limits do not apply where the law forbids them — for example, in cases of intent or gross negligence, harm to life or health, or your mandatory consumer rights.

You can stop using the service and delete your account at any time. We may suspend or close an account for a serious or repeated breach of these terms, payment fraud, or when required by law.

If we close your account for a reason other than your breach, we will refund unused purchased credits.

We may update these terms. We will announce material changes on the site and by e-mail at least 14 days before they take effect. If you do not accept the new version, you can delete your account and get a refund for unused credits; by continuing to use the service, you accept the new version.

These terms are governed by the law of the country where the operator is registered. If you are a consumer and the law of your country of residence protects you more strongly, its mandatory rules apply.

Please write to us at support@arcanoir.vercel.app first — we resolve most issues within a few days. You also have the right to contact a consumer protection authority or the courts where you live.

Arcanoir, postal address available on request. E-mail: support@arcanoir.vercel.app.